Please arrive on time so your service can be completed as booked. If you’re running late, communication is appreciated.

• Arrivals over 10 minutes late may result in a shortened service to stay on schedule.

• Arrivals over 15 minutes late will result in a canceled service & 30% charge to the card on file.

• Relaxation elements and detailed add-ons (such as hot towels, extended soaking, or nail art) are the first to be shortened or removed if time becomes limited.

• No shows are charged the full service price booked & will be blocked from future appointments

• All appointments require at least 24 hours’ notice to cancel or reschedule.

• Cancellations made less than 24 hours before the appointment will result in a 30% charge to the card on file.

• This applies to all services except those with a Groupon. (Please see Groupon terms below)

• Deposits are non-refundable for cancellations made with less than 24 hours’ notice.

• Deposits are transferred to new appointment with more than 24 hours' notice.

We love welcoming new clients through Groupon. To keep things fair and efficient for everyone, the following policies apply to all Groupon bookings.

• Groupon covers the base service only.

• Nail art, specialty designs, repairs, and fixes are not included and will be charged at regular pricing.

• Add-ons and upgrades are available as time allows. Redemption

• Vouchers may be purchased and redeemed once every 90 days per Groupon’s terms.

• One voucher per visit.

• Studio Policies Apply

• 24 hours’ notice is required to cancel or reschedule.

• Arrivals over 10 minutes late may result in a shortened service.

• Arrivals over 15 minutes late will result in cancellation.

• Cancellations made with less than 24 hours’ notice result in voucher forfeiture. Future bookings will require regular pricing with a deposit.

• No-shows result in permanent removal from booking privileges. No exceptions.